When something goes wrong on the road, every minute counts. We make sure help is dispatched, tracked, and delivered - before your customer even has to worry.
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We didn't build this overnight. It took 20+ years, thousands of partnerships, and millions of customer interactions to get here.
When every second matters, your customers shouldn't have to search for support. We meet them where they are — on the channel they prefer, in the language they speak.
Live agents. No bots as a dead end.
iOS and Android, full case tracking.
Message to log a request, anytime.
Works in all browsers. No app needed.
One scan from the vehicle sticker. Instant.
Our platform handles everything from the moment a customer calls — all the way to case closure. No manual handoffs. No dropped balls.
Our 24/7 dispatch network means your customer is never left staring at a busy tone.
Real-time GPS tracking shows your customer exactly where their provider is and when they'll arrive.
App, web link, WhatsApp, IVR, or a QR code on the vehicle itself — we meet customers wherever they are.
Deploy the entire platform under your own brand — OEMs and insurers can go fully white-label.
Our system automatically dispatches the closest, best-rated service partner for each job.
Revenue dashboards, SLA reports, geography heatmaps — all in one place.
Our standard RSA cover handles the most common roadside emergencies, plus options for the unexpected.
and many more...
Some services are subject to availability by geography. Consumables, fuel, accommodation, and transport charges are payable by the customer. Battery drain-out is not covered.
The whole process runs on our platform in real time. No manual handoffs, no dropped calls.
Via app, WhatsApp, QR, IVR, or web link
Automatically entered into CRM with all details
Best partner by location + rating
Customer gets an SMS link to follow up
Job confirmed complete, & rated in real time
Whether you're an OEM selling RSA at the dealership or an insurer bundling it into a policy — our platform runs under your brand. Your logo. Your customer relationship. Our technology, our network, and our operations team making sure nothing falls through the cracks.
The work speaks for itself and so does its impact on the ground.
Indicosmic's RSA platform gave us full visibility into every case in real time. Compliance and customer complaints dropped within the first quarter.
The white-label rollout took days, not months. Our dealership network was live on Indicosmic's RSA platform faster than we expected.
Real-time tracking and automated dispatch cut our average response time significantly — customers notice, and it shows in our ratings.
Can't find the answer to your question? Send us an email and we'll get back to you as soon as possible.
Send EmailSetup takes days, not months. We've done it with some of India's largest automotive and insurance names — and we'll do it with you.