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We route, triage, and close claims automatically — so your team handles exceptions, not paperwork.
Here's what happens in the background from the moment a claim is submitted.
Via the customer portal, WhatsApp, a call to the team, or directly from the field. All channels feed into one system — no separate inboxes to monitor.
Photos, invoices, and estimates are OCR-processed the moment they're uploaded — no manual data entry, no waiting for someone to open an attachment.
Our system reads the claim type, checks coverage, and routes it to the right team — or in eligible cases, approves it automatically. Complex cases get flagged for your expert adjusters.
While routing happens, our fraud detection layer checks the claim against historical patterns, duplicate indicators, and behavioural anomalies. Flagged, not blocked — your team makes the final call.
Once approved, payment is released via bank transfer or UPI directly. Reconciliation reports are generated automatically. No chasing. No manual transfer logs.
Every stage sends an update to the customer. Your team sees live SLA status across all open claims. Nothing falls silent.
Your adjusters are experts — not mail sorters. Our triage engine reads each claim the moment it arrives, routes it automatically, and approves standard claims without anyone touching them.
Eligible claims are approved and settled without adjuster involvement — freeing your team for what actually needs them.
High-complexity cases are identified early and sent to senior adjusters with all context attached.
When a human does step in, they don't start from scratch. The AI surfaces everything relevant upfront.
No more inbound status calls. Automated SMS and email updates fire at every stage — intake, review, approval, payment. Customers feel looked after without your team doing anything extra.
Our platform handles everything from the moment a customer calls — all the way to case closure. No manual handoffs. No dropped balls.
Not "approved, pending manual transfer." Approved claim in, payment out — via NEFT, IMPS, or UPI. Instant reconciliation. No accounts team required for routine settlements.
Real outcomes from the RSA claims platform, across our active partners.
Before this, our team was spending half their day just logging and routing claims. Now the routine ones are done before anyone looks at them.
The fraud flags catch things our reviewers would've missed on a busy day. It hasn't slowed anything down — if anything, clean claims move faster now.
Customers stopped calling to ask "where's my money." The automatic updates handle that conversation before it starts.
Can't find the answer to your question? Send us an email and we'll get back to you as soon as possible.
Send EmailMost claims platforms are built to handle volume. This one's built to close claims — quickly, cleanly, and with your customer feeling like they were looked after.